“Mobile Alerting and Incident Response. Automated Alerting. Anywhere Response”
It’s an easy to get started with, SaaS based solution for incident management.
It has good APIs and integrations as well as a generous free trial tier, which makes it great for Qlik Sense admins who wants to try a proper incident management tool.
These settings are optional.
If you don’t need the features offered by Butler’s Sign4 integration, just disable it and leave the default values in the config as they are.
Do note though that Butler expects the configuration properties below to exist in the config file, but will ignore their values if the related features are disabled.
Reload failure/abort events can be forwarded to Signl4, where they become incidents that are tracked, (maybe) escalated and eventually (hopefully!) closed.
How it works
Signl4 exposes webhooks through which incidents can be created. The
Butler.incidentTool.signl4.url is used to specify this webhook.
To use Butler with Signl4 you must first create a Signl4 team. Then note the secret key for that team:
More info about the webhooks can be found in Signl4’s developer docs.
Settings in main config file
--- Butler: ... ... # Incident management tools integration # Used to trigger incidents in these tools when task reloads fail or are aborted incidentTool: signl4: enable: false # Enable/disable Signl4 integration as a whole url: https://connect.signl4.com/webhook/abcde12345 reloadTaskFailure: enable: false # Enable/disable reload failed handling in Signl4 rateLimit: 15 # Min seconds between emails for a given taskID. Defaults to 5 minutes serviceName: Qlik Sense # Signl4 "service name" to use severity: 1 # Signl4 severity level for failed reloads reloadTaskAborted: enable: false # Enable/disable reload aborted handling in Signl4 rateLimit: 15 # Min seconds between emails for a given taskID. Defaults to 5 minutes serviceName: Qlik Sense # Signl4 "service name" to use severity: 10 # Signl4 severity level for aborted reloads ... ...
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